Pivot messaging is a secure B2C intermediary messaging
platform which is innovative because it delivers the messages in real-time, preferred time or via alternative channels. Pivot provides ‘fire and forget’ support for large volume message delivery situations.
Since Pivot Messaging focuses on keeping the end customer happy by allowing them to specify when and how they want to receive the message, It takes the burden away from the enterprise deciding when and what to send to users.
The user has the ultimate power in deciding what information to receive in which medium from an enterprise service.
Since the introduction of real-time update services like Facebook and twitter, the traditional paper based communications have been proven to be expensive. In addition implementing alternative mechanisms are cost prohibitive.